Dispatch online Casabot answered 84 after-hours calls last night
ThreeAAA Casabot

Autonomous closing engine

The call you'd have missed is already a signed job.

Casabot picks up at 9:40pm, triages the emergency, holds the slot that fits tomorrow's route, writes the agreement, takes the signature, and captures the deposit — in about ninety seconds. Nobody on your team has to be awake.

27% of trade calls go unanswered 15 min to launch

Casabot live WO‑4417 · TUE 21:41
  1. Triage 0:00

    Burst supply line under the kitchen sink. Casabot walked her to the main shutoff, then flagged it emergency dispatch.

  2. Slot held 0:34

    Booked 7:30–9:30am tomorrow — the only window that doesn't break Marcus's route.

  3. Signed 1:07

    Emergency service agreement and dispatch fee disclosure, signed on her phone.

  4. Paid 1:28

    Card captured through Stripe. The job was on the board before you woke up.

Deposit collected $189.00
48%
of trade pros already run AI tools
27%
of customer calls go unanswered
17%
lower back-office process cost
15 min
from template to first live call

The gap nothing else closes

Your software books the job. It doesn't close it.

Field service suites run your back office. Voice bots answer the phone. Chat widgets collect a name and a number. Every one of them still hands the contract, the signature, and the deposit back to a human — usually you, usually at night.

WHAT BREAKS

The handoff is where the money leaks

A qualified lead sits in an inbox until someone types up a scope, emails a PDF, chases a signature, and asks for a card. Two days of drift on a job the customer was ready to buy at 9:40pm.

Uncollected dispatch fees · Stale quotes · Callbacks

WHAT CASABOT DOES

It finishes the transaction in the conversation

The agreement is generated from the answers the customer already gave. The signature happens on the same screen. The deposit clears before the chat window closes. Nothing gets handed back to you.

Signed · Paid · Scheduled — in one session

The closing engine

Six parts, one conversation.

Each piece exists in some other product. Casabot is the only one where they run as a single flow the customer never sees the seams of.

01 / INTAKE

Conversational triage

24/7 diagnostic logic that separates a running toilet from a burst main, scores the lead, and routes emergencies differently from quote requests. Web and SMS.

Photo upload · Emergency routing · Lead scoring

02 / SCHEDULE

Real-time calendar, route-aware

Casabot reads live availability and offers only the slots that fit the truck already heading that direction. Confirmed against Google Calendar or Outlook before the customer leaves the chat.

Live availability · Route-smart · Two-way sync

03 / PAPER

Agreements that write themselves

Docubot assembles the scope of work, warranty language, and liability disclaimers from the answers already given.

Docubot engine

04 / SIGNATURE

Signed on the phone, in the flow

Legally binding e-signature embedded in the session. No emailed PDF, no second app, no waiting until morning.

ESIGN / UETA compliant

05 / MONEY

Deposit before dispatch

Diagnostic fees, emergency dispatch deposits, and project retainers captured natively through Stripe.

Stripe · Retainers · Fee capture

06 / FIT

Keeps the stack you have

Casabot is a closing layer, not a replacement. QuickBooks, Jobber, Google Calendar, and Outlook stay exactly where they are.

Non-disruptive by design

The workflow, not a prompt

Every line is a line somebody wrote.

Casabot does not free-associate its way through your customer's emergency. It runs an authored workflow — typed questions, explicit branches, validated capture — so it cannot invent a price, promise a Sunday slot, or agree to something you would then have to honor.

More than a chatbot

It ends with a signed agreement and a captured deposit, not a transcript and a callback promise.

More controlled than an agent

Every branch is authored and conditional. There is no path where it improvises a commitment on your behalf.

More conversational than a form

It asks one thing at a time and adapts to the answer, instead of showing a stranger fourteen fields at 9pm.

TEMPLATE 01 · PLUMBING Emergency plumbing — after-hours intake
  1. Issue multiple_choice

    Leak · Backup · No water · Something else

    Buttons, so there is nothing to mistype.

  2. Shutoff boolean
    if Issue == Leak

    Walks them to the main shutoff before anything else.

  3. Detail free_form

    What's happening, in their words.

  4. Photo file_upload

    Optional. Sets the dispatch type.

  5. Consent boolean

    Is it OK if we get back to you about this?

    Asked before name, phone, or email. Answer no and there is nothing captured to create a lead from — not a deletion, an absence.

  6. Name person_name
    if Consent == true

    Validated at the point of capture.

  7. Mobile phone
    if Consent == true

    A bad number is refused while they are still there to fix it.

  8. Slot calendar

    Live availability, filtered to the truck already heading that way.

  9. Agreement docubot

    Scope, fee disclosure, and waiver assembled from the answers above.

  10. Signature e_sign

    Signed in-session. Timestamp, IP, and document version retained.

  11. Deposit payment

    Dispatch fee captured through Stripe.

  12. Readback multiple_choice

    Reads the whole thing back. One button per line to change it.

  13. Escalate transfer

    Routes to your phone with the full transcript attached.

    You set the rule — by job value, by urgency, by hour.

  14. Deliver webhook

    Lead and executed documents pushed to QuickBooks, Jobber, or your CRM.

Edit any node, any clause, any branch. Casabot ships the template — the wording stays yours.

See it work

Pick a trade. Watch it close the whole job.

Real transcripts from the trade templates. Every line the bot says is one somebody wrote — including the ones that quote a price.

Casabot · Emergency Dispatch

Coastline Plumbing & Drain — lead chat

Live

Water everywhere under my kitchen sink

Turn the oval handle on the pipe under the sink clockwise. If it won't budge, tell me and I'll walk you to the main. Did it stop?

Shutoff guided · 0:22

Yes, stopped

That's a supply line — same-day repair. After-hours dispatch is $189, credited against the work. Next slot is 7:30–9:30am tomorrow.

Rate card · after-hours

Book it

Agreement and fee disclosure are on your screen. Sign and I'll hold the window.

Signed · $189 captured

Every line above is authored, including the ones about money. Open the live plumbing chat →

Template
Emergency dispatch
Typical deposit
$149 – $249
Signed docs
Agreement + waiver
Uncollected fees
$0

Where the categories stop

Everyone answers. Almost nobody closes.

The honest version of the category map. Field service suites and voice bots are good at what they do — neither one ends with a signed agreement and a captured deposit.

Capability comparison across field service platforms, voice AI, chat widgets, and Casabot
CapabilityField service suitesVoice AIChat widgetsCasabot
Conversational triageBasic add-onStrong (voice)Medium (web)Web + SMS, diagnostic logic
Calendar bookingNativeAPI syncAPI syncNative, route-aware
Document generationBasic templatesNoneNoneDynamic (Docubot)
Binding e-signaturePaid add-onNoneNoneEmbedded in session
Deposit captureIn-appRedirect linkNoneNative Stripe
Time to launchWeeks to monthsHours to daysHoursAbout 15 minutes
Built forMid-market to enterpriseAny tradeSmall contractorsSolo to growing fleet

Pricing

Priced per shop, not per seat.

Field service suites charge $59–$300 per tech per month. Casabot charges for the shop, because the bot doesn't care how many trucks you run.

Solo contractor

$79/mo

One truck, one calendar, after-hours covered.

  • Unlimited AI intake conversations
  • One trade template, fully editable
  • Calendar sync and e-signature
  • Stripe deposit capture
Start free

Enterprise

Custom

Franchise networks and multi-market operators.

  • Everything in Growth Fleet
  • Per-market clause libraries
  • SSO and audit logging
  • Dedicated implementation
Talk to us

Questions contractors actually ask

Straight answers.

Casabot is an autonomous AI assistant for trade contractors that qualifies leads, books calendar slots, generates custom service agreements, collects legally binding e-signatures, and processes upfront deposits — all inside a single customer conversation, without a human in the loop.

No. Casabot is a closing layer, not a field service suite. It sits in front of the tools you already use and hands off clean, signed, paid jobs. QuickBooks, Jobber, Google Calendar, and Outlook stay where they are.

Yes. Signatures are captured under the federal ESIGN Act and state UETA equivalents, with a full audit trail: timestamp, IP address, the exact document version presented, and the signer's affirmative consent. The executed agreement is stored encrypted and available for export.

It runs on the Docubot engine. Casabot assembles the service agreement, scope of work, warranty language, and liability disclaimers from the answers the customer already gave during triage — so the contract describes the actual job, not a generic template.

Every clause is editable, and you can maintain separate clause sets per market. Residential contracting requirements vary by jurisdiction — right-of-rescission language, deposit caps, and license disclosure in particular. Casabot ships defaults, but your attorney should approve the final template for each state you work in.

Casabot hands off. You set the escalation rules — by job value, by urgency, by time of day — and the conversation routes to your phone or your answering service with the full triage transcript attached, so nobody starts over.

Most contractors are live in about fifteen minutes: choose a trade template, connect a calendar, connect Stripe, and paste one line of script on your site. Editing clause language and dialing in your escalation rules is the part worth taking longer on.

That is a real limit. Casabot runs on web and SMS today, and pairs with a voice answering service for callers who want a phone line. For after-hours emergencies, most customers who reach a web form or text thread will finish there — but if voice is the majority of your intake, run Casabot alongside your phone coverage rather than instead of it.

Start free

Put it on tonight's calls.

Pick your trade template, connect a calendar, paste one line of script on your site. The next after-hours call closes itself.

Leave your details

Answer a few questions

Let Casabot ask instead

What you run, how many trucks, what’s costing you most — about a minute. Same result either way, and you get to watch the thing work.