Roofing · 24/7 intake
Leak, storm damage, or a roof near the end?
Get the leak contained tonight, understand what your insurer will and won't cover, and book a licensed roofer for an inspection — with the access authorization signed before anyone climbs.
No cost No account Answers in seconds
Casabot · Roofing
24/7 intake — average reply 2s
Is water coming in right now, or is this damage you've spotted?
Coming in. Ceiling stain is spreading in the back bedroom.
Get a container under it. If the ceiling is bulging, punch the low point with a screwdriver — a controlled hole beats the whole thing letting go. Don't go on the roof.
Containment guided · 0:31Done. Roof is about 14 years old, we had hail last week.
Hail plus a 14-year roof is a claim inspection, not a repair call — and those are no charge with an open claim. I need access authorization signed before the crew is on the roof.
Storm claim · no feeSend it over
Signed. Crew is set for Tuesday, with a weather hold, and your adjuster gets a copy of the report.
Access authorized · crew setA sample of how it goes. Start a real one →
What this chat can do
- Tell you how to contain an active leak from inside — where to put the bucket, when to punch the bulge in the ceiling, and what not to do.
- Sort a storm claim from a maintenance repair, because they book, price and document completely differently.
- Set expectations on what an insurer typically covers after hail or wind, and what they typically will not.
- Book an inspection against real crew availability with a weather hold, instead of a callback promise.
- Get the property access authorization and scope acknowledgment signed before anybody is on your roof.
Casabot gives general guidance and cost ranges, not an inspection and not a binding quote — a licensed roofer has to see the roof before anything is firm. Nothing here is insurance advice or a representation about what your policy covers; only your insurer can tell you that. Never get on a wet, steep or storm-damaged roof yourself. If part of your ceiling is sagging or has come down, leave the room and call 911 or your utility if wiring is involved.
By using this service you agree to our Terms of Use and our Privacy Policy.
Related resources
- Learn what a professional inspection should cover from the National Roofing Contractors Association.
- Understand how wind and hail claims are typically handled at the Insurance Information Institute.
- Check verified storm reports for your area before filing at the National Weather Service.
- Verify a roofer's license and check for complaints through your state consumer protection office.
Before you chat
We have sourced answers to the roofing questions homeowners ask most — each cited to a primary standard.
Read the roofing answers →Roofing chat FAQs
Is the chat really free?
Yes. No cost, no account, no card. Storm-damage inspections tied to a claim are usually free as well, and the chat tells you which type yours is before you book.
Water is coming through my ceiling right now. What do I do?
Move what you can, put a container down, and if the ceiling is bulging with trapped water, puncturing the low point with a screwdriver is usually better than letting it collapse across the room. The chat walks you through it. Do not go up on the roof, especially in the weather that caused it.
Will my insurance cover this?
The chat can tell you what is typical — sudden storm damage is usually covered, gradual wear and deferred maintenance usually is not — but only your insurer can answer for your policy. What Casabot does is make sure the inspection is documented in the form an adjuster expects.
Someone knocked on my door after the storm offering a free inspection. Should I use them?
Be careful. Storm-chasing crews are a known problem after hail events. Check the license and the complaint history through your state consumer protection office before signing anything, and never sign a document that assigns your claim benefits without reading it properly.
Why do I have to sign something before an inspection?
Property access authorization. It is the document that says someone may go on your roof and what they are there to do. It protects both sides, and reputable roofers will not climb without it.
Do I need a full replacement or just a repair?
Age, material and the extent of the damage decide that, and it needs eyes on the roof. The chat will not push a replacement and will book an inspection either way.
For contractors
Run this on your own site.
This is Casabot. Contractors deploy it to answer, book, contract, and collect while they sleep.